Restaurants are in the unique position of needing to maximize revenues during often brief and precise times of day. Depending on your restaurant and the type of food you offer, you may only have one or two meal times to earn the bulk of your revenue. This is why it’s imperative that the flow of guests is coordinated in the most efficient and profit maximizing manner. Meanwhile though, efficiently seating incoming guests should not distract hosts and waiters from providing the highest level of customer service to the guests already seated.

Managing the waiting guest queue, seating people quickly and maximizing seat utilization is made all the more manageable with JTECH’s GuestAlert paging system and a restaurant table management system such as ConnectSmart Hostess. Your hosts will be able to quote more accurate wait times for incoming guests, which will result in happier customers when they are actually seated. In addition, ConnectSmart® Hostess informs hosts and hostesses where to seat incoming guests to maximize seat utilization and more evenly balance workload between servers. This automation of wait lists, reservations party distribution and overall table management frees up the host to attend to the needs of surrounding guests. Your hosts will be more pleasant and relaxed, making them more welcoming to guests walking into your restaurant for the first time. Everyone loves to be greeted by a friendly and relaxed face. It shows that your business is being run like a well-oiled machine and instills a level of confidence that the meal will be expertly prepared. By establishing a level of ease from the outset it prepares the stage for a positive dining experience. The end result will be an overall positive perception of your restaurant and will encourage greater repeat business, which many restaurant owners say is vital to their financial health.