According to the Bureau of Labor and Statistics, there are over two million waiters and servers working in the United States. There are an additional five million workers doing other food service related jobs such as food preparation, bartending and dishwashing. Over the next six years, food and beverage servers and related workers are expected to see job growth of approximately ten percent. Managing these on-going staffing needs can be a daunting task, but given that the restaurant guest’s dining experience is largely dependent on this army of people, it is a task that cannot be overlooked. JTECH has the tools necessary to optimize your operational aspects while attracting more repeat business and increasing revenues. Spinnaker by JTECH is a mobile, wireless tablet-based restaurant system that enables you to maximize staff efficiency and care for more guests more effectively. Spinnaker includes an electronic wait list for easy management and easy modification. On the management side, Spinnaker automatically matches waiting parties and available tables, and manages station rotation to ensure balance and the most efficient service. Customers will love the ability to call ahead and book their table or book it on line via the restaurant’s own website (and no per cover fees!), as well as the ability to receive a text message when it’s time for their seating.
Spinnaker also helps you with your touch marketing to drive repeat business through text messaging to your existing customers. Being able to tap into an existing client base to drum-up business is key to weathering the storms. Restaurant managers and owners know that down times are inevitable, but being able to draw upon the hidden capital embedded in prior customers may be the difference between staying afloat and going belly-up. When using Spinnaker, there are no third-party providers to hassle with; rather, secure data centers house the servers, data, and applications. There are no hidden fees, and the devices are scalable to meet the needs of establishments both small and large. If all two million servers were in the hands of Spinnaker, orders would be taken and delivered faster, and the employee base would have improved morale.