Running a successful restaurant involves much more than cooking. It’s the service that’s going to make or break a business. Understanding this explains why restaurant employees are labeled as being in the food service industry. Even so, it’s very hard to give good table service with your wait staff huddled around the kitchen waiting for the completion of food orders. This is a two-fold problem. For one, you’ve probably heard the expression, “too many cooks spoil the soup.” Your chefs and line cooks are under a lot of pressure as it is and are working in a very fast-paced, stress-filled environment. Lingering waiters will only make this situation worse. However, the servers desire to remain in close proximity to the kitchen is understandable if that’s the only way to know when orders are ready. Servers know that nothing kills their tips like cold food. However, there is another option.
Wireless paging devices make it so servers can get back to what they do best – actually serving the customer. Once orders are completed, servers are silently paged back to the kitchen to pick up their food order just as it is ready. JTECH’s ServAlert® system and server pagers enable your servers to strengthen their rapport with customers because they’re able to spend ample time with customers in the dining room; the restaurant’s equivalent of the sales floor. That extra thirty seconds of personal interaction from the waiter might be what brings that customer back again and again. While the place for cost savings may be in the kitchen, it’s in the front of the house where sales and profits are increased. However costs have not been overlooked; JTECH ServAlert pagers are Restaurant Tough™. They are designed to be durable to perform in the often harsh environment of a restaurant. No one said running a restaurant would be easy, but it should be efficient (and profitable!)
