How Restaurant Pager Systems Work, Pt. 1
We’ve written in the past about the different ways that JTECH’s wireless restaurant solutions can work to increase the efficiency of your staff, guest satisfaction and restaurant profitability. In this post, however, we will look at how the components of this simple yet powerful wireless system actually work, starting with the pagers.
Pagers are essentially simple radios that have predetermined responses upon receiving the correct signal. It’s a method of communication that, while simple, has provided a host of businesses in the hospitality industry with a countless number of applications. Whether they’re used to signal guests that their table is ready or allow cooks to quickly communicate with servers on the dining floor, pagers are an integral part of many of today’s most successful casual dining restaurants.
Each JTECH pager offers several “addresses”, each with its’ own a Channel Access Protocol (CAP) code, allowing the pager to be activated when signaled by that code. Moreover, each pager “address” is pre-programmed with a specific response or “cadence”, allowing several distinct responses from a single pager, depending on the commands sent from the master transmitter. Most of the pagers used in JTECH’s GuestAlert® and ServAlert® systems fall under the classification of “beepers” which means they communicate simple messages through vibration, tone and/or flashing lights.
In our next post we’ll describe the master transmitter, which is a significant part of a JTECH wireless restaurant solution. It’s the central device responsible for sending messaging to the JTECH family of pagers.
